Who are we ?
Our website address is: https://www.toysgames.be.
Cookies and data collected
If you go to the login page, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain personal data and will be deleted automatically when you close your browser.
When you log in, we will set up a number of cookies to save your login information and screen preferences. The lifespan of a connection cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your login cookie will be retained for two weeks. If you log out of your account, the login cookie will be deleted.
By editing or publishing a post, an additional cookie will be stored in your browser. This cookie does not include any personal data. It simply shows the ID of the post you just edited. It expires after one day.
WPML uses cookies to identify the visitor’s current language, the language most recently viewed, and the language of users who have logged in. When you use the plugin, WPML will share data about the site through Installer. No data directly concerning the user will be shared.
While you visit our site, we will track:
- products you have added to different lists: we will use these to show you and other users your favorite products and to create targeted email campaigns;
- Lists you create: We will keep track of the lists you create and make them visible to store staff.
We will also use cookies to track list contents as you navigate our site.
We collect information when validating an order on our store.
During your visit to the site, we track:
- the products you have viewed: for example, allows you to display products that you have recently viewed; location, IP address and browser type: we use them to estimate taxes and shipping costs;
- the delivery address: we will ask you to enter it to estimate the shipping costs before you place the order, and to send the order to you!
We use cookies to track shopping cart contents as you navigate our site.
When you purchase from our website, we will ask you to provide information including your name, billing address, delivery address, email, telephone number, payment/credit card details and possibly account details such as username and password. This information will be used to:
- Sending information about your account and order
- Respond to requests, including refunds and complaints
- Payment processing and fraud prevention
- Set up your account for our store
- Comply with any legal obligations, such as calculating taxes
- Improve our store offers
- Send you marketing messages, if you choose to receive them
If you create an account, we store your name, address, email, and phone number, which will be used to pre-populate order validation for future orders.
We generally store your information for as long as we need it for the purpose for which we collect and use it, and we are not legally obligated to continue storing it. For example, we store order information for 5 years for taxes and accounting. This includes your name, email, and billing and shipping addresses.
We also store comments or reviews, if you choose to send them.
Content embedded from other sites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Content embedded from other sites behaves the same as if the visitor went to that other site.
These websites could collect data about you, use cookies, embed third-party tracking tools, track your interactions with this embedded content if you have an account connected to their website.
Use and transmission of your personal data
If you request a password reset, your IP address will be included in the reset email.
Our team members have access to the information you provide to us. For example, store administrators and managers can access: lists details, such as products added, date added, name, and privacy settings for your listings; Our team members have access to this information to give you better deals on the products you love.
Our team members have access to the information you provide to us. For example, store administrators and managers have access to:
- order information such as what was purchased, when and where it should be sent, and
- customer information such as your name, email and billing and delivery information.
Our team has access to this information to process orders, issue refunds and support you.
We share data with third parties who help us manage our orders and store services; for example Mondial Relay, Bpost, etc.
We accept payments by VISA and Bancontact. When processing payments, certain data will be transmitted to VISA or Bancontact, including information required for payment execution, such as the total amount or billing information.
Storage times for your data
If you leave a comment, the comment and its metadata are retained indefinitely. This allows subsequent comments to be automatically recognized and approved instead of leaving them in the moderation queue.
For users who register on our site, we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (except their username). Site managers can also view and modify this information.
The rights you have over your data
If you have an account or have left comments on the site, you can request to receive a file containing all the personal data we have about you, including that you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account data stored for administrative, legal or security purposes.
